This comes up often enough in Overwatch 2 that it deserves a straight answer rather than a thread to scroll through.

Short answer

In most cases the straightforward approach works. The exceptions are specific and listed below.

The accepted community answer is broadly right and wrong in a specific way that matters here. Edge cases are genuinely rare, which is why the simple answer is usually the correct one. The short version is near the top on purpose; the reasoning is there if you want to know why.

When the usual advice fails

The mechanic behind it is simpler than the discussion around it suggests. Most of the disagreement online comes from people describing different versions of Overwatch 2. Treat anything stated without a version number as provisional. It is worth separating what the game does from what players have concluded it does.

Testing this yourself takes a few minutes and settles it definitively. It helps to understand why a step exists, because then you can adapt it when your situation is slightly different. Nothing here depends on a setting you are unlikely to have.

Worth knowing alongside this

The community wisdom on this is roughly half right, and the half that is wrong costs the most time. Most of the disagreement you will find online is two people describing different builds. If a step reads as obvious, do it anyway — the obvious ones are the ones people skip and then wonder about.

  • Revisit after a major patch if the behaviour changes.
  • Test it yourself where testing is cheap.
  • If a menu path does not exist for you, your build is older or newer than the one described.
  • Try the straightforward approach before the elaborate one.
  • Do not build a routine around an edge case.
  • Prefer the in-game option over an external tool when both exist.

What to do instead

Nothing here assumes a particular playstyle beyond wanting the thing to work. If your result differs from what is described here, note what is different first rather than starting over. Anything that behaves differently on console than on PC is flagged where it matters. Patch notes move numbers around constantly; the shape of the answer holds even when a specific value shifts.

Where something depends on your platform or region, that is called out rather than glossed over. If you are coming to this after a long break, the terminology has probably moved on. Half the pages on this topic were written for a build that no longer exists, which is why they stop matching what you see.

The practical answer

Everything below is framed around the current state of Overwatch 2 rather than a launch-week impression. There is usually a fast way and a reliable way, and it is worth knowing which one you are choosing. Overwatch 2 is not shy about hiding useful information two menus deep, so some of this is simply knowing where to look.

Where two approaches both work, the one with fewer moving parts is the one to keep. The developers have changed their mind about this at least once, which explains the older advice. Do the cheap check before the expensive one — that ordering alone saves most of the frustration.

Why it works this way

None of this needs a paid tool, a third-party launcher or an account on a site you have never heard of. Screenshots age faster than text, which is why this describes rather than shows. What follows assumes you are on a current install and have not modified it.

Where people go wrong

  • Ignoring the platform-specific note and then wondering why the steps do not line up.
  • Downloading a helper tool for something the game already does in its own menu.
  • Rushing the last step, which is usually the one with the actual requirement in it.
  • Skipping the prerequisite because it looked optional in someone else's summary.

Overwatch 2 FAQ

Is there a faster method?

Sometimes, at the cost of reliability. Where that trade exists it is described rather than recommended blindly.

What is the short answer?

It is the paragraph near the top. Everything after it exists for the cases where that paragraph does not quite fit.

Do I need any mods or third-party tools for this?

No. Everything described here works with the base game on any supported platform.

Is this still accurate after the latest Overwatch 2 update?

The method is; individual numbers may not be. If a value on your screen differs, trust the screen and keep the sequence.

Anything that shifts with the next Overwatch 2 update will show up as a changed number, not a changed approach.